At Bossa Health, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By using our services, you agree to the practices described in this policy.

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1. Information We Collect

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We collect personal data that you provide when you:

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• Sign up for early access

• Complete the mental health assessment

• Book appointments

• Contact us regarding job opportunities

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This may include:

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• Name, email address, phone number

• Demographic data (e.g., age, gender, etc.)

• Mental health information necessary for assessment and treatment​

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2. How We Use Your Information

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We use your personal information for the following purposes:

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• To provide mental health services, including therapy and psychiatric treatment

• To communicate with you regarding appointments and follow-ups

• To tailor care recommendations based on your assessment

• For internal analysis and service improvement

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We do not share or sell your personal information to third parties for marketing purposes. All data handling complies with GDPR regulations.

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3. Data Security

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We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Data is stored securely and is only accessible to authorised personnel.

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4. Your Rights

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Under GDPR, you have the right to:

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• Access your personal data

• Request corrections to inaccurate information

• Request deletion of your data (subject to legal obligations)

• Withdraw consent to data processing at any time

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5. Data Retention

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We follow guidance from the British Medical Association on how long to keep information found in your mental health records. This is called a 'retention period'.

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In accordance with the guidance, we retain patient information for 20 years or 10 years after the patient has died. 

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​​6. Third-Party Links

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Our website may contain links to external sites. Bossa Health is not responsible for the privacy practices or content of these third-party websites.

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7. Changes to this Policy

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We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

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8. Contact Us

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If you have any questions or concerns regarding this Privacy Policy, please contact us at support@bossahealth.com

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Effective Date: September 2024

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